FAQs

1.Q: Are your earrings suitable for sensitive ears?
A: Our earrings are crafted with high quality metals, but if you have known sensitivities then we would advise to not purchase our earrings. However, our necklaces are made from 100% sterling silver and would be suitable for most people with sensitive skin.  
2. Q: Are the colors of the jewelry true to the online images?
A: We strive to accurately represent our products online, but due to variations in monitors, slight differences may occur. Feel free to contact us for additional information.
3. Q: Can I return or exchange a gift I received from Ningaloo Nourish?
A: Absolutely. We offer hassle-free returns and exchanges. We are sorry that you aren't 100% happy with your purchase. The original buyer can contact us to initiate the process. 
4. Q: Can I make changes to an order after it has been placed?
A: Unfortunately, once an order is placed, we cannot modify it. Please carefully review your order before completing the purchase.
5. Q: What is your shipping policy, and how can I track my order?
A: We offer detailed shipping information once your order is dispatched, you will receive a tracking number upon confirmation to monitor its journey to your doorstep. Shipping may take 2-4 weeks to arrive, if you have any questions or concerns, please email us at ningaloonourish@gmail.com

6.Q: Can I visit a physical store to see the jewelry in person before making a purchase? 
A: Currently, we operate exclusively online. We strive to provide detailed product descriptions and images to help you make informed choices and if you aren't happy with your purchase we will give you a full refund.
7. Q: What payment methods do you accept?
A: We accept major credit cards, PayPal, and other secure payment methods. All transactions are processed securely and safely.
8. Q: Can I purchase a gift card for someone to use on your site?
A: Unfortunately, we are do not do gift cards at this time. 
9. Q: How do I contact customer support for assistance? 
A: You can reach our customer support team through the "Contact Us" section on our website, or you can simply email us at ningaloonourish@gmail.com. We are here to assist you with any inquiries or concerns.
10. Q: How can I share feedback or reviews about my purchase?
A: We welcome your feedback! You can leave reviews on the product pages or share your thoughts on our social media channels. Your insights help us enhance the Ningaloo Nourish experience.

 

Customers rate us 5.0/5 based on 4 reviews.

Customer Reviews

Based on 2 reviews
100%
(2)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
C
Customer
Happy Girlfriend!

Purchased a necklace from Ningaloo nourish for my girlfriend's birthday, very happy with the service and quality of product, she liked it so much she bought another piece for herself , would definitely recommend.

S
S.A.
Gorgeous!!!

Absolutely beautiful, exactly like the picture and the colours are amazing in the bracelet. Will definitely order again